Quick Answer: Why Is My Shaw Modem Not Working?

Why is my Shaw WiFi not working?

Restart the modem Many WiFi issues can be corrected by simply restarting your modem.

Visit How To: Restart your modem with My Shaw to learn more.

Alternatively, you can restart your Shaw modem by removing and reconnecting the power: Unplug the power cable from the back of the WiFi Modem..

How do I fix my modem not online?

How to Reboot Your ModemUnplug the power cord from the gateway or modem and remove any batteries.Wait 60 seconds, and then reinsert any batteries and reconnect the power cable.Wait at least two minutes to allow the modem to power up. … Check your internet connection to make sure it’s working.

What do I do when my modem is offline?

What should I do if my network is offline?Check your modem’s Internet connection.You can check if your modem is connected to the Internet by connecting a device to the modem and seeing if you can still access the Internet .Restart the router to make sure it isn’t causing the issue.Make sure that your Internet service provider (ISP) connection is active.More items…•

How do I reset Shaw?

Locate the small pin-hole reset button located on the back of the Shaw wireless modem. Push and hold this button down for 30 seconds with a paper clip or pen, then release. This will cause the modem lights to begin to flash, and after a few moments, the modem will come online.

How do I reset my BlueCurve modem?

How to reset the BlueCurve Gateway using the Admin ToolEnter 10.0. 0.1 into the address bar of your Internet browser.Log in to the modem with the following information: … Choose Troubleshooting > Reset/Restore Gateway from the menu on the left.The Reset/Restore Gateway (modem reset) options are displayed.

How do I reset my Shaw WiFi modem?

Locate the small pin-hole reset button located on the back of the Shaw wireless modem. Push and hold this button down for 30 seconds with a paper clip or pen, then release. This will cause the modem lights to begin to flash, and after a few moments, the modem will come online.

What to do if Internet is not working?

General troubleshooting tips for Android devicesOpen your Settings app “Wireless & networks” or “Connections”. Depending on your device, these options may be different.Turn Wi-Fi off and mobile data on, and check to see if there’s a difference.If not, turn mobile data off and Wi-Fi on and see if that works.

What lights should be on my Shaw modem?

Each Shaw modem has an online light, which should be a solid light when things are working well. If the online light is flashing, you may have a connection issue. Hitron modems: lit up ‘@’ symbol, located 4th light down on front. All other modems: 4 light down on front with ‘Online’ label.

How can I restore my Internet connection?

Restart your device.Restart your device. It might sound simple, but sometimes that’s all it takes to fix a bad connection.If restarting doesn’t work, switch between Wi-Fi and mobile data: Open your Settings app “Wireless & networks” or “Connections”. … Try the troubleshooting steps below.

How do I get my modem back online?

Unable to Access Internet – Top Five Steps To Get Back Online NowCall your Internet Service Provider (ISP). The first step is to rule out any area-wide problems with your ISP. If all is well, proceed to step two to check your infrastructure.Reboot your network bridge. Find your cable/DSL modem or T-1 router and power it down. … Ping your router. Try to ping your router’s IP address.

How do I fix my modem?

Reboot your modem firstUnplug the power cord from the back of the modem. Check to make sure all the lights on the modem are turned OFF.Wait one minute. Plug the power cord back into the modem.Wait for the internet light to turn green.Now try connecting to the internet again.

How do I know if my modem is bad?

How to Tell if Your Cable Modem is BadWhen to Know a Cable Modem is Bad. If your internet seems to be having a problem, it’s best to start with the easiest potential solutions first. … Check the Diagnostics. … Try Unplugging and Re-Plugging. … Try a Wire. … Check for Outages or Billing Errors. … Plug in Somewhere Else. … Try New Cables. … Attempt Multiple Devices.More items…•

How do I know if my Shaw modem is working?

Locate the small pin-hole reset button on the back of your Shaw modem. Watch the modem lights flash and, after a few moments, remain lit. When your WiFi network appears in the list of available networks on your device, try connecting to it to see if it works.

What is BlueCurve Gateway?

The BlueCurve Gateway is Shaw’s first DOCSIS 3.1 gateway, paving the way for future speed and network capacity requirements.

Why is my modem not working?

Make sure the Ethernet cable connection to your modem (and the connection between your modem and router, if applicable) is not loose or accidentally unplugged. Step 5: Reboot your cable modem or your phone modem. … Unplug the power from the router for 5 seconds, and plug it back in.

How do I test my modem?

To view the status of your cable modem or modem router initialization:Launch a web browser from a computer or mobile device that is connected to your network.Enter your cable modem or modem router’s user name and password. The user name is admin. … Select Cable Connection. The cable connection information displays.

Why is my Shaw modem flashing green?

Solid Green Light: Indicates that the modem is now online. Flashing indicates the modem is scanning for network connectivity. When solid, these lights indicate that a connection has been detected. If flashing, this indicates that data is currently transmitting through this ethernet port.